Return Policy
All returns covered under our 12 months return period are subject to the following:
i) A Return Merchandise Authorization (RMA) number issued by GoGetBuy.com must accompany all returns.
ii) RMA numbers must be obtained no later than 11 months from the date the product was shipped. After 11 months, all product returns must be handled directly by the manufacturer or warranty provider.
iii) All products must be returned in like-new condition, including original packaging, all documentation and accessories. Charges will be applied for all missing accessories or parts.
iv) GoGetBuy.com will not accept items that have been physically damaged or misused. All products are caused by the physically damaged and are not eligible for replacement or refund.
v) GoGetBuy.com will not honor requests for exchanges under any circumstances.
vi) All returns must be shipped freight prepaid. |
All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
Please note that GoGetBuy does not offer any technical support. Please direct technical questions to the manufacturer.
Claim for missing accessories or product not as advertised must be reported within 15 days from the date item is shipped.
All returns must also follow the return policy procedures.
After receiving your Return Merchandise Authorization (RMA) Number
Write your RMA number legibly on the return label or outside of the packaging box.
Return the item in its original packaging to:
GoGetBuy.com / Vida Design Ltd.
Block A., 8/F., Goodview Industrial Building,
11 Kin Fat Street, Tuen Mun, N.T.,
Hong Kong. China
Unauthorized Returns
Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 15% plus applicable shipping and handling fees.
Warranty Service
For warranty service, please check the product page to find out who the warranty provider is for your particular product. In all cases, you must have a RMA number. If GoGetBuy is the warranty provider, you must obtain a RMA number from us. If a manufacturer or third party is responsible, you must obtain a RMA number from them. Please see the Manufacturer Warranty Section for full details.
SALES POLICY AGREEMENT
By placing an order at GoGetBuy.com, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at GoGetBuy.com, a customer has agreed to the total dollar amount of the sale, and authorized GoGetBuy.com to collect payment via the payment method the customer specified. GoGetBuy.com reserves the right to make changes to this site and these terms and conditions at any time.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GoGetBuy.com AND OTHER SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
** NOTE:
GoGetBuy.com attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, GoGetBuy.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion. However, due to the industry's fast pace, reviews can become outdated and should not be considered a substitute for doing on our own research. Thank you.
|
